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Banks Never Ask That

Learn to Spot The Scams – Banks Never Ask That

We have joined the American Bankers Association and banks across the country in the #BanksNeverAskThat campaign to help you recognize scams before they happen and protect your personal information and your money.

Scammers are getting smarter. Knowing the warning signs can help you stop them.

Nearly 3 in 4 Americans have experienced a scam or fraud attempt*. Every day, people receive fraudulent emails, texts and calls from scammers pretending to be their bank, a loved one, the government or law enforcement. Americans lost an estimated $68 billion to scams last year.**

Scammers often rely on urgency, unexpected contact, pressure to move money and instructions to keep the situation secret. If something doesn’t feel right, don’t let anyone rush you into taking action.

Before you click a link, reply, provide personal information or send money, take a moment to verify who you’re dealing with

  1. If you're asked to click, pay, or respond – VERIFY FIRST!
  2. If you're called out of the blue and told not to tell anyone – HANG UP!
  3. If you're emailed an attachment you weren't expecting – HIT DELETE!
  4. If you're asked for your PIN, password or Social Security number – HANG UP!
  5. If you're pressured to log in or send money with a payment app – BLOCK & REPORT!
  6. If you're pressured to open a link – DELETE & BLOCK!

Stop. Verify. Then act.
Scammers often rely on urgency, unexpected contact, pressure to move money and instructions to keep the situation secret. If something doesn’t feel right, don’t let anyone rush you into taking action.

Before you click a link, reply to a message, provide personal information or send money, take a moment to verify who you’re dealing with. Knowing the warning signs can help stop a scam before it starts.

Test Your Scam-Slaying Skills
For more tips, videos and an interactive quiz to find out what kind of Scam Slayer you are, visit BanksNeverAskThat.com. Share the webpage with your friends and family — the more Scam Slayers, the better.

Power Up Like a Scam Slayer

* House Financial Services Committee, Fighting Back Report (2026).
** Gallup and Stop Scams Alliance, Scams in America Report (2026).