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ATM/Debit Card Security

  • Treat your card like cash. Keep it in a safe place.
  • Report a lost or stolen card to your financial institution immediately.
  • Never disclose information about your card in response to an unsolicited e-mail or request.
  • Keep your personal identification number (PIN) a secret. Do not disclose it over the phone to anyone – not even your financial institution.
  • Carefully review your account statements and, if available, frequently visit your online banking Web site to look for unauthorized transactions.
Financial Fraud Prevention
  • Remove mail promptly from your mailbox.
  • Shred all personal and financial documents and destroy unused credit, ATM and debit cards before disposing of them.
  • Match receipts to monthly billing statements.
  • Memorize PINs, passwords and Social Security numbers, and only record them in secure locations.
  • Use longer, more complex PINs and passwords, change them periodically and use a different one for each card or Web site.
  • Notify financial institutions of address changes in advance.
  • Immediately report any unauthorized account activity or phishing scams.
  • Look closely at ATMs to detect any suspicious alterations before using them.
Identity Protection
  • Do not let your debit card out of your sight when purchasing goods and services.
  • Utilize anti-virus software, anti-spyware and a firewall on your personal computer, and keep them up to date.
  • Review account statements regularly to verify all transactions. Frequently log into your online accounts and review all activity.
  • If you have given out personal or financial information in response to a fraudulent request, report the incident to your account provider(s) as soon as possible.
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