Oak Valley Community Bank
Eastern Sierra Community Bank

Consumer Data Protection & Privacy Information

Oak Valley Community Bank is committed to the security of non-public personal information (“personal information”) about you. We recognize and respect your desire to secure and protect the confidentiality of your personal information, whether it is disclosed by you or otherwise obtained and collected by us during the course of your relationship with us. We do not sell customer information to third parties and we do not share customer information with outside parties. We have adopted the following principles and guidelines to safeguard your personal information, whether you are a current or a former customer.

Oak Valley Community Bank’s Consumer Data Protection and Privacy Practices

Oak Valley Community Bank’s Board of Directors and staff are committed to protecting the privacy of your personal information and we believe it is important to inform you of the data protection and privacy policies and practices that we have instituted to assure that this happens. These policies and practices include:

  • Established specific security protection practices to ensure privacy of information.
  • Defined control methods to limit access to consumer information.
  • Formalized procedures and processes to ensure that the personal information we maintain about you is accurate.
  • Established procedures and restrictions on disclosure of your personal information.
  • Defined standards for data collection and use and for methods of storage and disposal.
  • Required privacy covenants in third-party service and business arrangements.

To ensure that we successfully accomplish these priority practices, as an organization we have:

  • Established formal guidelines for management and staff to ensure the protection of our current and former customers’ personal information as top priorities.
  • Developed and furnished to potential and existing customers a detailed Notice about our data protection and privacy policies and practices.
  • Established guidelines to ensure proper procedures and controls are in place to address those situations required by law when we must disclose personal information about you.

This Privacy Notice serves as a reference guide for consumers, customers, Bank staff and management regarding the protection of your data and your privacy.

Accuracy of Information

Every effort is made to ensure that the personal information we have about you is complete and correct. If an error is noted on your statement or in any other communication from us, please contact us at the number listed on your statement as soon as possible, so that we may investigate and correct the error.

The Collection and Use of Information

We need to collect personal information about you to conduct business with you and to maintain our business relationship. However, we collect only the information necessary to offer and deliver quality financial products and services to our customers. We obtain this information from various sources including:

  • Information we receive from you on applications or other forms;
  • Information about your transactions with us, our affiliates or others; and
  • Information we receive from a consumer reporting agency and your references.

Except as authorized or required by law, your personal information will be available only to our authorized and trained employees, and to companies that perform marketing services on our behalf, with whom we have a joint marketing agreement, but only after these third parties agree to strictly adhere to our standards concerning your personal information.

You do not need to call, or do anything as a result of this Notice. It is meant to inform you how we safeguard your private information.